When to use thumbs-up messages vs full success messages

Toast messages are a user-friendly way to provide information and feedback in a non-intrusive manner, allowing users to stay focused on their current task while staying informed about important updates or events.

They are often displayed at the top or bottom of the screen, appearing for a few seconds before automatically disappearing.

We have been consistently using the following pattern across products:

  • Form has been disabled successfully

  • Form has been enabled successfully

  • Form has been enabled successfully

  • Form archived successfully

  • Form restored successfully

  • Form deleted successfully

  • Form moved to trash successfully

  • Form has been marked as favorite successfully!

  • Form published successfully!

Since these messages all pertain to successful actions, we have introduced following best practices.

Best practices

  • Emoji for Valueless Content:  If the content of a toast message doesn't add any value, it will now display a simple thumbs-up emoji. This streamlines the user experience and ensures that messages convey information effectively without clutter.

    This change offers several advantages:

    Space efficiency: The thumbs-up emoji occupies minimal space, ensuring that it doesn't obstruct other on-screen content.

    Non-distracting: Using a simple emoji is less distracting for users. It allows them to stay focused on their current task without unnecessary interruption.

  • Error toast auto-close disabledDisable the auto-close feature for error toasts. This allows users to take their time to read and understand error messages without the toast disappearing prematurely.

To learn more refer to Toastr documentation.

Do's and Don'ts

🚫 Don'ts

12.gif
Caution - Toast message using text message instead of thumbs up emoji

Do's

11.gif
Do - Toast message using emoji for successful delete action

https://github.com/bigbinary/neeto-engineering-ui-ux/issues/41

https://github.com/bigbinary/neeto-form-web/pull/5003